TeleHealth Touchpoint: Where Care and Convenience Meet

With the advancements in telecommunications technologies, the use of virtual health service platforms for delivering healthcare services has emerged as an important trend in recent years. Telehealth and telemedicine allow patients to connect with doctors and healthcare providers virtually using video conferencing tools, apps and online portals. This enables remote delivery of a wide range of clinical services ranging from basic consultations to complex surgeries without the need for an in-person visit. The onset of covid-19 pandemic has further accelerated the adoption of virtual health delivery models as social distancing necessitated minimizing physical interactions. Several healthcare organizations across the world rapidly implemented telehealth programs to continue providing essential care to patients during lockdowns.

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