Tag: Customer Experience

Bounteous, a leading insights-driven digital experience consultancy, today announced the appointments of two senior executives to lead the next phase of its rapidly growing Marketing Services practice. The news comes... Read More

Insider, one platform for individualized cross-channel customer experiences, today announced it has been named as a Leader in The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms) Q3, 2021. Insider received... Read More

Penny, a global leader in data-driven sales enablement solutions for direct sales, is excited to announce that Truvy, a leading health and wellness company, has selected Penny as part of... Read More

Alida, a leading disruptor in customer experience management (CXM), today unveiled Alida Total Experience Management (TXM). This new approach allows organizations to fuse the voice of their customers and employees... Read More

Credera, a global boutique consulting firm focused on strategy, transformation, data, and technology, today announced the launch of a new Amazon Center of Excellence to serve clients with innovative solutions... Read More

Dynata, the world’s largest first-party data platform for insights, activation and measurement, today announced the acquisition of inBrain.ai, a people-based insights and survey platform. The acquisition furthers Dynata’s mission of... Read More

According to the NICE CXone Customer Experience (CX) Transformation Benchmark, 8 in 10 consumers are more willing to do business with companies that offer self-service options, yet only 61 percent... Read More

Founded as a customer service solution that evolved into a customer engagement platform, European company Dixa today announced a Series C funding round totaling $105M. The company is leading the... Read More

With DemandHub, local businesses can modernize and simplify how they interact with customers. Convenience is at the forefront of great customer experiences, and by utilizing DemandHub, local businesses can improve... Read More

Oracle today announced that it has been recognized as a Leader in The Forrester Wave™: Digital Experience Platforms, Q3 2021. This report evaluated the 13 most significant digital experience platform providers... Read More