Customer Service Startup CloudTalk raises €6M

CloudTalk, the Bratislava-based startup that offers cloud call center software-as-a-service, has raised 6 million EUR in Series A funding, adding to their €1.3M seed investment by Presto Ventures from 2019. The round is led by henQ and joined by Point Nine Capital. With this investment, the team is looking to expand its marketing, sales and product development efforts to new regions.

Founded in 2018 by Martin Malych and Viktor Vanek, the company started as an embeddable click-to-call widget but realized that there was potential to build something with a much greater impact. That’s how CloudTalk was born. Now, as CloudTalk successfully expands to new markets — with customers from over 80 countries — it is seeing that the demand for modern cloud-based call center solutions is bigger than ever, supported primarily by the shift to remote work.

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